Terms of service

1. Introduction

Welcome to Ruhvaan. By accessing or using our website at Ruhvaan.com, placing an order, or engaging with our services in any way, you agree to be bound by these Terms of Service. Please read them carefully before proceeding. If you do not agree with any part of these terms, we kindly ask that you refrain from using our platform.


2. About Ruhvaan

Ruhvaan is an Indian ethnic wear brand offering a curated selection of sarees, kurtis, and related apparel and accessories. We are committed to delivering quality craftsmanship and an exceptional customer experience.


3. Use of the Website

By using Ruhvaan.com, you confirm that you are at least 18 years of age, or are accessing the site under the supervision of a parent or guardian.

  • Use the website for any unlawful or prohibited purpose.
  • Attempt to gain unauthorised access to any part of the website or its related systems.
  • Provide inaccurate or incomplete information when placing orders or creating an account.

We reserve the right to suspend or terminate access to any user who violates these conditions.


4. Product Information

We make every effort to display our products as accurately as possible. Colours, textures, and patterns may appear slightly different on screen due to device settings and monitor calibration. Many of our pieces involve artisan-led techniques, and minor variations are a natural characteristic of handcrafted work. Product descriptions, pricing, and availability are subject to change without prior notice.


5. Orders and Payments

  • All orders are subject to acceptance and availability.
  • Placing an order constitutes an offer to purchase.
  • We reserve the right to refuse or cancel any order at our discretion.
  • Prices are listed in Indian Rupees (INR) unless stated otherwise.
  • Payment must be completed in full at the time of purchase through the available payment methods on our platform.
  • We are not liable for any additional charges such as bank fees or currency conversion costs.

6. Shipping and Delivery

We aim to dispatch orders within the stated processing time. Delivery timelines are estimates and may vary due to factors beyond our control. Ruhvaan is not responsible for delays caused by courier partners, customs, or unforeseen circumstances. Risk of loss and title for items pass to you upon delivery.


7. Returns and Refunds

Returns and refunds are governed by our separate Return Policy, which forms a part of these Terms of Service. Please review it at Ruhvaan.com before making a purchase.


8. Intellectual Property

All content on Ruhvaan.com, including but not limited to product images, brand name, logo, design, text, and graphics, is the exclusive property of Ruhvaan and is protected under applicable intellectual property laws. You may not reproduce, distribute, or use any content from this website without our prior written consent.


9. Privacy

Your use of our website is also governed by our Privacy Policy, which is incorporated into these Terms of Service by reference. By using Ruhvaan.com, you consent to the collection and use of your information as described therein.


10. Limitation of Liability

To the fullest extent permitted by law, Ruhvaan shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our website or products. Our total liability in any matter shall not exceed the amount paid by you for the specific order in question.


11. Disclaimer of Warranties

Our website and products are provided on an "as is" basis. We make no warranties, express or implied, regarding the accuracy, reliability, or suitability of the content or products offered, except as required by applicable law.


12. Third-Party Links

Our website may contain links to third-party websites for your convenience. Ruhvaan does not endorse or take responsibility for the content, policies, or practices of any third-party sites. Accessing such links is at your own risk.


13. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of India. Any disputes arising out of or in connection with these terms shall be subject to the exclusive jurisdiction of the courts located in Ahmedabad, Gujarat.


14. Changes to These Terms

We reserve the right to update or modify these Terms of Service at any time. Changes will be effective immediately upon posting to Ruhvaan.com. Your continued use of the website after any changes constitutes your acceptance of the revised terms. We encourage you to review this page periodically.


15. Contact Us

Email: hello@ruhvaan.com
Website: Ruhvaan.com